Major surge in unused tickets — TripActions Community


Major surge in unused tickets

We've seen unused ticket usage grow by 400% at TripActions over the course of this year due to cancellations (in the US) and automated unused ticket functionality in the TripActions tool.

Since every $1M in spend now means hundreds of thousands in unused ticket credit, I wonder how much value is currently sitting in unused ticket credit, which is often forgotten about and will eventually expire.

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