Will sustainable business travel be the silver lining in all of this?
Let's not sugarcoat it...things are **** at the moment. This global pandemic is causing misery across the globe. So in these dark times, I'm looking for some light and how we can take ANYTHING positive from this crisis.
For me and my industry, I hope that this recent outbreak forces us to think about sustainability. Businesses are functioning without the need for any travel at the moment. It is FAR from ideal and the show is slower, but still going on.
When this passes (and it will pass) how are business going to react having proven they can survive without travel? Will they take steps to continue a travel reduction and how will they sustainably manage the travel they do book?
All of these questions might be for tomorrow, but one thing that I'm sure of is that TMC's will still have their part to play and as an industry, we will need to provide the tools that allow business to make these decisions.
As with a number of industries, I believe data will be king. But what data will Travel Manages want to see and what tools will they need to manage a radically different travel program?
I'm keen to hear from the forum on where they think TMC's will fit into the future of sustainable business travel.